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Manage your career, study in your time

Delivered online,this course is designed for people who want to gain high levels of supervisory, decision-making and problem-solving skills or those with experience but no formal qualifications. We will give you the expertise to deliver in key business strategies, people management and marketing. Develop an understanding of the dynamics and principles underlying the effective functioning of business operations including managing projects, teams, operational plans, continuous improvement and customer service. Course details

Industry endorsed

University Pathways

Payment options

Student satisfaction

$5000 VET Student Loan available

LOCATION/S

Online

Key dates and info

DURATION

Online: up to 18 months

Course details

1300 656 188

No matter your question,
we are here to help!

How to enrol

Billy Moore

Real skills you can implement immediately!

TAFE were fantastic when it came to training my staff. The Certificate IV in Frontline Management course gave my team the middle management skills they have been missing and the confidence to implement their skills immediately. Our team achieved a 100% pass rate; we will definitely be back to TAFE for more training.
More about this course.

Billy Moore
Operations Manager, Baywood Products

Key dates

LOCATION START DATE DELIVERY
Online Online

Entry requirements

Course Entry Requirements
It is highly recommended that students complete BSB42015 Certificate IV in Leadership and Management as a pre-requisite to the Diploma of Leadership and Management  This qualification will provide essential skills in team leader and supervisory skills, working with management to run a team.  If don't have, or have other relevant qualifications at level four, then MUST have relevant industry experience as a supervisor, team leader or manager.  It is also recommended that students have completed year 12 (or equivalent).

*Please note: additional restrictions or eligibility criteria may apply

Resources required

Please see the relevant documents section for any relevant booklists, uniform and resource kit lists required for this course.

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's East Coast's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.

This equipment and software is available for students to use at all TAFE Queensland locations.

Timetable

This program is delivered online. Approximately ten (10) hours per unit, per week, for nine weeks, to enable completion of qualification across eighteen months.  This time will vary according to such things as:  typing speed, MSWord knowledge, reading and comprehension ability, internet research ability, whether topics covered are brand new or provide revision of topics.

Tutorial support is also available. Please refer to the Business Centre timetable for locations, dates and times in the Relevant Documents.

Units

To achieve this qualification you will need to complete:
Core Competencies: 4
Elective Competencies: 8

Further Study: Advanced Diploma of Management. 
Pathways to universities may exist for this program.  For information regarding eligibility, please contact the relevant University to make sure you have correct and up-to-date information on credit/application procedures.

UNIT CODE DESCRIPTION TYPE
BSBWOR501 Manage personal work priorities and professional development Elective
BSBLDR501 Develop and use emotional intelligence Core
BSBLDR502 Lead and manage effective workplace relationships Core
BSBWOR502 Lead and manage team effectiveness Core
BSBMGT502 Manage people performance Elective
Electives - 6 to be chosen
UNIT CODE DESCRIPTION TYPE
BSBCUS501 Manage quality customer service Elective
BSBADM502 Manage meetings Elective
BSBRSK501 Manage risk Elective
BSBHRM513 Manage workforce planning Elective
BSBPMG522 Undertake project work Elective
BSBMGT516 Facilitate continuous improvement Elective
BSBHRM405 Support the recruitment, selection and induction of staff Elective
Last unit to be studied
UNIT CODE DESCRIPTION TYPE
BSBMGT517 Manage operational plan Core

Disclaimer

Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland East Coast has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 188. We're here to help.

Payment options explained

Having trouble deciding what payment option is best for you? If you are unsure of what's right for you, or just want someone to talk it over with, call us on 1300 656 188. We're here to help.

Additional Costs

Please see the relevant documents section for any relevant booklists, uniform and resource kit lists required for this course.

Outcome

BSB51915 Diploma of Leadership and Management - Online

Job prospects

  • Team Leader
  • Business Administration Manager
  • Business Manager
  • Administrator
  • Managers
  • Front Office Manager

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Our pathway partners include:

Billy Moore

Real skills you can implement immediately!

TAFE were fantastic when it came to training my staff. The Certificate IV in Frontline Management course gave my team the middle management skills they have been missing and the confidence to implement their skills immediately. Our team achieved a 100% pass rate; we will definitely be back to TAFE for more training.
More about this course.

Billy Moore
Operations Manager, Baywood Products

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Read the Pre-enrolment Information
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol.

All done? Then head to the link below to complete your enrolment:
tafeeastcoast.edu.au/study-with-us/enrolment-fees/enrol

Enrolment options

By telephone: 1300 656 188.
In person: at any TAFE Queensland East Coast location.
Online: Full Fee paying students can enrol online

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:
tafeeastcoast.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning/

Orientation

Completed Online

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 10 July 2017

Talk to us

1300 656 188

Industry endorsed

University Pathways

Payment options

Student satisfaction

$5000 VET Student Loan available